Completed -
The scheduled maintenance has been completed.
Jul 12, 21:40 IDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 21:00 IDT
Scheduled -
As part of our continued efforts to improve system performance and efficiency, we will be conducting scheduled maintenance on Saturday, July 12, between 18:00 and 18:40 (GMT).
What to Expect: Brief Downtime: - The application will be temporarily unavailable for up to 5 minutes during this window.
- Sandbox syncs will be paused a few hours beforehand and will resume/run automatically after the update. - API calls made during downtime may not succeed — we recommend retrying them after maintenance. - Webhooks triggered during this time will be processed once the system is back online.
Why This Matters: We’re optimizing our infrastructure following recent improvements to our database systems. This will help us maintain high-quality service and long-term efficiency.
We appreciate your understanding and cooperation.
Jul 7, 16:16 IDT
Resolved -
We experienced intermittent delays and occasional timeouts in our public APIs due to internal service performance issues. The issue has been fully resolved. We sincerely apologize for the disruption and appreciate your patience.
Jul 7, 11:37 IDT
Identified -
We confirm there is a problem with our main API, and we’re working to resolve it.
Jul 7, 11:22 IDT