Identified - We have identified the cause of the sandbox synchronization delay and are working to resolve it. Existing sandbox environments remain accessible.
Apr 30, 2026 - 13:04 IDT
Investigating - We are currently investigating a delay in sandbox synchronization. During this time, sandbox refreshes may reflect data updated up to last night, while we work to restore full synchronization. Existing sandbox environments remain accessible. We will provide further updates as progress is made.
Apr 30, 2026 - 11:17 IDT
Update -
We will be undergoing scheduled maintenance during this time.
Apr 23, 2026 - 11:53 IDT
Scheduled -
As part of our ongoing infrastructure improvements, we will be performing scheduled maintenance on our production systems. This maintenance is intended to improve overall system performance and reliability. Impact: A temporary service interruption is expected during this 1-hour maintenance window. Sandbox syncs will be paused ahead of the maintenance and will run automatically afterward. Scheduled reports and jobs may be delayed but will resume automatically.
Thank you for your understanding, and apologies for the inconvenience this may cause.
Apr 14, 2026 - 16:46 IDT
Past Incidents
Apr 30, 2026
Unresolved incident: Sandbox Sync Delay Causing Outdated Data in Refreshes.
Completed -
The scheduled maintenance has been completed.
Apr 18, 21:30 IDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 21:00 IDT
Scheduled -
We will be performing planned maintenance on the HiBob Sandbox environment to upgrade the database.
The maintenance is expected to take up to 30 minutes. During this time, the HiBob Sandbox environment will be temporarily unavailable. The Sandbox application will automatically recover once the maintenance is complete.
We appreciate your understanding and apologize for any inconvenience.
Apr 7, 13:55 IDT