Resolved -
This incident has been resolved. We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.
Aug 4, 22:14 IDT
Monitoring -
We have implemented a fix for the issue affecting the Workforce Planning module. Users should now be able to open existing positions without encountering the "general error." We are continuing to monitor the system to ensure the issue is fully resolved.
Aug 4, 21:26 IDT
Identified -
We have identified the issue affecting the Workforce Planning module and causing the "general error" when opening existing positions. Our team is actively working to resolve the issue as quickly as possible.
Aug 4, 19:49 IDT
Investigating -
We confirm there is a problem with our Workforce Planning module, and we’re working to resolve it. Users may be unable to open existing positions and may encounter a "general error."
Aug 4, 18:36 IDT