We’ve identified an issue with our main HiBob application

Incident Report for HiBob

Resolved

We’ve identified and resolved the issue.
Posted May 06, 2025 - 17:31 IDT

Monitoring

Most services have recovered and the platform is largely back to normal.
However, some users may still experience degraded performance or partial outages in the Hiring module.
Our team is actively working—at the highest priority—to fully resolve this.
We’re committed to ensuring a smooth experience and appreciate your continued patience.
Posted May 06, 2025 - 17:01 IDT

Identified

We're currently seeing a recurrence of the issue. Our team is treating this with the highest priority and is actively investigating to restore stability as quickly as possible. We sincerely apologize for the continued disruption and appreciate your patience.
Posted May 06, 2025 - 16:47 IDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 06, 2025 - 13:39 IDT

Update

We've identified that the issue is isolated to the Hiring module. Our team is continuing to investigate and work toward a full resolution. We appreciate your patience and will share further updates as soon as possible.
Posted May 06, 2025 - 13:10 IDT

Identified

We’re currently experiencing a recurrence of the earlier platform issue.
Our team is actively investigating and working to restore full service as quickly as possible. We sincerely apologize for the continued disruption and appreciate your patience as we work toward a resolution.
Posted May 06, 2025 - 12:12 IDT

Monitoring

We experienced a platform issue and temporarily throttled traffic to stabilize the system. The issue has been identified, and services are currently recovering. We’re closely monitoring the situation to ensure full restoration. We apologize for any disruption this may have caused and appreciate your patience.
Posted May 06, 2025 - 11:57 IDT

Update

We are continuing to work on a fix for this issue.
Posted May 06, 2025 - 11:37 IDT

Identified

We confirm there is a problem with our main HiBob application, and we’re working to resolve it.
Posted May 06, 2025 - 11:06 IDT
This incident affected: Compensation (Compensation), Talent (Surveys, Performance, Goals), Payroll hub (Payroll Hub), Public API (Public API), Workforce planning (Workforce planning), Time (Time Off, Time & Attendance), Learning (Learning), Core HR (Shoutout, Docs, Job catalog, Employee Profile and Fields, Reports and Directory, Tasks, Flows), and Hiring (Core, Public pages).