We’ve identified an issue with our DocuSign integration

Incident Report for HiBob

Monitoring

A fix has been deployed for the issue affecting DocuSign signature requests in Bob. We are monitoring to confirm that requests are completing successfully.

Posted Nov 03, 2026 - 19:09 IST

Identified

We have identified the cause of the issue affecting DocuSign signature requests in Bob. Our team is working on a fix, and we will share an update once it is ready.

Posted Nov 03, 2026 - 18:28 IST

Investigating

We are investigating an issue where requesting signatures through the DocuSign integration in Bob may fail with a general error. We will share further updates as more information becomes available.

Posted Nov 03, 2026 - 17:16 IST

This incident affects: Core HR (Docs).